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How to avoid USPS Missing Packages?

Updated: Jul 27, 2023

Instances of USPS Missing Packages are not new or unheard of for online shoppers. Though the United States Postal Service (USPS) has built up an almost legendary reputation for reliability and deliverability of packages & parcels, this independent agency of the executive branch of the United States federal government responsible for providing postal service in the U.S has its own share of misplacing mail every now and again.

USPS delivery service offers some solutions to avoid USPS missing packages. A few alternatives to safeguard your packages are mentioned below:

Alternatives to avoid USPS Missing Packages

USPS deliveries can be either put into your P.O. Box or delivered by the mail carrier. Priority Mail often travels on the same transportation network as USPS Priority Mail Express service items. USPS has processes in place as responses to common requests such as package not received or delivered, missing package, or where is my package and other tracking statuses. Listed below are a few measures to navigate USPS missing package situation from start to finish:

  • Tracking - It is always advisable to double check and confirm your tracking information. Enter a USPS Tracking number in the search box of the USPS tracking tool to check the status of a package.

  • Informed delivery notifications - USPS facilitates previewing of the images of your mail to manage your incoming packages on one dashboard without entering tracking numbers.

  • Intercept a Package - With USPS Package Intercept service, you can redirect domestic packages, letters, and flats with a tracking or extra services barcode as long as the items have not yet been delivered or released for delivery.

  • Hold Mail - Hold for Pickup facility allows the recipient to collect a package at the local Post Office. If you are the recipient and would like to redirect an incoming package to a Post Office for pickup, you can select Hold for Pickup using USPS Package Intercept.

  • Schedule a Redelivery- You can schedule a redelivery online using a tracking number or the barcode number in case the USPS delivery agent missed you while attempting a delivery.

It has become extremely essential to introduce new and innovative ideas for package delivery on account of the difficulties faced by customers due to missing, lost and stolen packages. There can be chances of USPS missing packages even with the best of proactive measures in place. A few pointers on what to do to streamline the process of finding your missing package in the wake of such situations are listed below:

What to do about USPS Missing Packages?

Since the Postal Service delivers so many packages (tens of millions per day), it is inevitable that some problems occur. Unfortunately, over the last few years there has been an increase in USPS delayed and missing mail.

Every order is shipped promptly and securely with a USPS tracking number, so you can track it on Though it is not exactly common, you can run into situations where USPS says your package is “Delivered” but it is not anywhere at your address. Here is what you should do if you are faced with USPS missing packages :

  • If your tracking number shows your package as delivered and if you do not have it , wait 24-48 hours for it to show up.

  • Leave a note in your mailbox with your USPS tracking number and ask your mail carrier where it is.

  • If you and your mail carrier still cannot find the package, then file a USPS Missing Mail claim to start an investigation. Here is the link: Scroll down the 3rd option called "Submit a Missing Mail Search Request". Follow the prompts to start the search. They will give you a claim number and follow-up with you via email or phone (whichever option you chose in the form).

It is frustrating enough to know that USPS has delivered your package, though you cannot find it. Unfortunately, there is no recourse you can pursue with the Postal Service, since the built-in insurance included with Priority Mail shipments does not apply to any packages USPS marks as “Delivered.”

That said, if the sender has purchased third-party insurance, they may be able to file an insurance claim and reimburse you, in turn. So, you should always let your sender know that you are unable to find your package.

Sometimes the recipient can find their missing package by visiting their local Post Office or speaking with the letter carrier for their address; if the package is missing, you may be eligible to file an insurance claim with USPS if you purchased an insured service such as Priority Mail or Priority Mail Express.

Other than that, the option is to File a missing mail search request with USPS . USPS recycles old tracking numbers every 6 months and sometimes it may happen that USPS marks packages as “Delivered” by mistake. In cases like these, submitting a missing mail search can “kick” the tracking number into gear in the USPS database, and populate the tracking number with more updated tracking information.

However, it makes more sense to make use of a package receiving and package acceptance service instead of going through the tedious and time-consuming process filing a missing mail claim, follow-ups and so on. Stowfly, is one such dedicated service that can provide simple yet effective solutions for all your package problems.

How can Stowfly help in safely receiving USPS Packages?

A package acceptance and package receiving service by Stowfly is a comprehensive network consisting of secure delivery addresses that receive packages on your behalf. Avoid frequent instances of missed deliveries or stolen/lost packages by making use of Stowfly package acceptance services as your secondary address in order to facilitate package receiving by getting your parcels shipped there. You can always pick up the packages at your convenience.

Stowfly locations can be anywhere from your neighborhood coffee shop, restaurant or even a convenience store close to you.This saves you the trouble of having to stand in a line at the post office or wait longer to organize your re-delivery in the wake of USPS missed packages.

A simple and efficient way to book Stowfly package receiving and package acceptance services is by finding a location that works best for you in terms of proximity to your residence or office and hours of operation. Select the right pricing option between one time use i.e $4 per package or one of our monthly subscription options at $7.50 for 5 packages to start receiving your packages.

Safekeeping of your packages until you retrieve it from Stowfly locations is taken care of by generating a unique pick-up PIN code for you. No one else is allowed to pick up your package unless the correct pick-up PIN is shown to our location partner.

Stowfly acts as an alternative address to receive packages not only from USPS, but also from Amazon,Fedex and UPS along with any other shipping companies as well for you. This makes Stowfly package acceptance service a one-stop shop for package receiving of all kinds.

Go ahead and book a Stowlfy location for a hassle-free package delivery experience. Check this blog for more details about Stowfly’s package receiving and package acceptance services in NYC.



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